International Group- Manager, Product Development (Digital Payments)
Singtel
Sing, Si
2 วันที่แล้ว
source : SuccessFactors

Responsibilities :

  • Formulate product vision and strategy; identify milestones and product manage the execution of the Digital Payment businesses (Direct Carrrier Billing, App Stores, Dveloper, Gift Cards, Git Box etc)
  • Develop products / features to meet enterprise business’ needs and customers’ demand, delivering superior customer experience and interaction.
  • Translate business strategies and insights into relevant and innovative product features that delight our customers accelerate business growth.
  • Be a dynamic product owner who can clearly define and articulate product requirements, rally a matrix of teams and work in a highly collaborative environment to implement these product features.
  • Manage business processes and policies with the goal of achieving outstanding customer experience and operational efficiency, without compromising security and compliance requirements.
  • Project-manage, lead and motivate cross-functional teams in the development, end to end testing, rollout and performance monitoring of products, solutions and / or services from concept initiation to market launch in a timely, agile and passionate manner.
  • Participate in product cutovers and post launch service monitoring / verifications.
  • Keep abreast of new developments in the digital payments industry, work closely with the team to introduce innovation, improved services and packages, so as to ensure business competitiveness.
  • Provide senior management with clear, succinct and actionable product updates.
  • Manage business cases and strategy plan for new product and service launches
  • Work closely with operations team to manage customers enquiries and waivers
  • Work closely with IT, Finance, Legal, Operations on integration / pre-loading, testing and launch for all new products / services.
  • Work with Data Analytics team to identify issues / drive solutions to scale the business through customer insights and market trends
  • The ideal candidate should have / be :

  • Master / Degree in Engineering, IT, Business or Art from a recognized University with at least 3-5 years of experience working with technology partners and / or merchants, mobile developers and app store ecosystem.
  • Strong domain knowledge of mobile commerce, app store and other digital payments would be an advantage
  • Strong technical skills
  • Good analytical and segmentation skills, capable of providing in-sight to customer trends and market needs
  • Excellent communication, negotiation and influencing skills, with the ability to build good rapport and collaborative partnership with industry partners and across all levels of staff
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