Support Analyst
Synesis Placement Solutions Co. Ltd.
Sathorn, Bangkok
6 วันที่แล้ว

Job Description :

  • Provide technical application support for the application and develop and maintain application reports using Business Objects.
  • Key Responsibilities : - Be able to communicate easily for both verbal and written skills in the English language - Monitor PMTS queue and provide user problem resolution in a global environment.

  • Translate business requirements into technical solutions - Develop technical solutions using PL / SQL skills - Develop and maintain application reports using Business Objects - Monitor application performance and report any issues to management in a timely fashion.
  • Attend team meetings and meetings with application owner during off hours (currently evenings bi-weekly) - Provide backup support for the Gas & Power Marketing Application Global Cost & Recovery Management (GCRM) which is also a Planview based application
  • Qualifications :

  • Bachelor's Degree or higher in IT field with at least GPA 2.75
  • Good analytical skill.
  • Good command of English is required (TOEIC >
  • 6.5).

    Skill / Requirements : General Skills : Good English, Analysis, Design Position Specific Skills : - - 2-3 years experience Oracle PL / SQL programming (preferably an intermediate to advanced knowledge of writing SQL would be very important since the business requires many customizations)- 1-3 years experience Report development (Business Objects preferable, or some similar reporting tool like Crystal Reports, ActiveReports, etc.

  • Application support knowledge (PMTS / CMTS procedures)- Understanding of web application client / server architecture.
  • Interested candidate please send a copy of your resume along with any supporting documents to for further process. For more details, please call 02-284-1320 Please kindly refer this job to anyone you know whose qualifications seem to match with the requirements of this job.

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