Consumer Networks - Engineer, Revenue & Subscriber Assurance (113408)
Sing, Si
7 ชั่วโมงที่ผ่านมา
source : SuccessFactors

Responsibilities :

Manage the day-to-day charging and provisioning operations of mobile systems which are responsible for usage-charging and provisioning of mobile services. These include : -

  • Responsible for charging and provisioning accuracy and integrity of all mobile voice, SMS and data services
  • Supervise and perform charging call detailed record and provisioning verifications for the systems during switch / system upgrade or patch modification.
  • Verify and monitor day-to-day health checks on the subscriber-charging and provisioning processes and ensure optimal operational performance.
  • Verify and resolve billing rejects and customer complaints related to charging and provisioning.
  • Coordinate with Core and VAS planners, Product / Marketing and IS users on test record and provisioning verifications.
  • Understand the various charging and provisioning methods adopted for the various mobile services.
  • Coordinate and perform quick recovery action and restoration of the systems in the events of failure.
  • Assist the Supervisor in the other projects and / or duties that may be assigned from time to time : -

  • To coordinate the project activities such as implementation, charging verification and testing, among the charging operations team and other departments for each project.
  • To assist in the writing of Tender Specifications
  • To prepare and perform charging and provisioning acceptance test cases for system patch and / or new features
  • To conduct billing and provisioning integrity audits of the various charging / provisioning systems and other related systems.
  • To support Product / Marketing in formulation of new charging / provisioning strategies and how to go about to implement changes to support these new charging / provisioning principles.
  • The Ideal Candidate should have / be :

  • A good engineering / computer science degree, preferably with at least 2 years of relevant operational experiences in the area of computer / electronics engineering or computer networking.
  • Must be a team player coupled with strong communication, organizational and interpersonal skills and be able to work independently.
  • Possess good analytical and systematic troubleshooting skills in the area of technical fault isolation and rectification.
  • Must be self-driven and highly motivated with keen interest in mobile technologies.
  • Working experience in implementation, operations & maintenance of UNIX or LINUX based IT platforms (such as HP, SUN, etc).
  • Familiar with UNIX / Linux Systems & Network administration. Candidates with knowledge on Shell programming, Perl programming or SQL has an added advantage.
  • Certification in CCNA and / or CCNP is desirable as IP technologies are increasingly being deployed in mobile network.
  • สมัคร
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