Senior Consultant, Network
Singtel
Sing, Si
2 วันที่แล้ว
source : SuccessFactors

S enior Consultant (N etwork )

This position is ideal for those candidates who embrace technical challenges and enjoy working with exciting and emerging technologies.

In addition, excellent customer service, communications and professional demeanor is expected.

Job Descriptions

  • Be effective in interpersonal communication and problem solving
  • Ability to engage middle to top management
  • Sharp technical, analytical, and holistic problem-solving abilities
  • Set guidelines, policies and procedures and drive the execution
  • Process excellent customer service skills
  • Independent, accountable and take ownership
  • Able to manage multiple deadlines - self-starter, able to prioritize appropriately
  • Positive, resourceful, creative and detail-oriented
  • Passionate toward new and existing technologies
  • Process-oriented
  • Proficient in leading integrated process teams, as well as coordinating and communicating customer requirements
  • Be able to excel in a fast paced team environment.
  • Be proactive in highlight potential issues or service improvement
  • Provide supporting documentation, reports, and other information to management
  • 24x7 support
  • Expected to work during off-peak hours on system activities
  • Lead a team of 2-4 and be a mentor to juniors
  • The ideal candidate should possess :

  • High level understanding of various complementing technologies including Security, Fault / Monitoring / Patch management, Networking, ITIL, Business Continuity Planning and Database.
  • Level 2 / 3 skillset in three or more categories listed below.
  • C CNA or CCNP Certification
  • CCIE Certification
  • PMP or ITSM Certification
  • Other Professional Certification (Network / Network Security)
  • 3 5 years of relevant working experiences
  • Bachelor degree in Computer Information Systems or related field.
  • ITIL Foundation V3 certified
  • Relevant professional certifications in supported system preferred
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