S enior Consultant (N etwork )
This position is ideal for those candidates who embrace technical challenges and enjoy working with exciting and emerging technologies.
In addition, excellent customer service, communications and professional demeanor is expected.
Be effective in interpersonal communication and problem solving
Ability to engage middle to top management
Sharp technical, analytical, and holistic problem-solving abilities
Set guidelines, policies and procedures and drive the execution
Process excellent customer service skills
Independent, accountable and take ownership
Able to manage multiple deadlines - self-starter, able to prioritize appropriately
Positive, resourceful, creative and detail-oriented
Passionate toward new and existing technologies
Proficient in leading integrated process teams, as well as coordinating and communicating customer requirements
Be able to excel in a fast paced team environment.
Be proactive in highlight potential issues or service improvement
Provide supporting documentation, reports, and other information to management
Expected to work during off-peak hours on system activities
Lead a team of 2-4 and be a mentor to juniors
The ideal candidate should possess :
High level understanding of various complementing technologies including Security, Fault / Monitoring / Patch management, Networking, ITIL, Business Continuity Planning and Database.
Level 2 / 3 skillset in three or more categories listed below.
C CNA or CCNP Certification
PMP or ITSM Certification
Other Professional Certification (Network / Network Security)
3 5 years of relevant working experiences
Bachelor degree in Computer Information Systems or related field.
ITIL Foundation V3 certified
Relevant professional certifications in supported system preferred