Customer Services Representative (CSR)
Almond (Thailand) Limited
Minburi Bangkok
6 วันที่แล้ว

Job summary :

Responsible in communicating with customers on a timely manner with the goal of customer satisfaction.

Qualifications :

  • Male or female with Bachelor’s degree or higher in any field.
  • At least 1-3 years experience in customer services, preferable in manufacturing business.
  • Good interpersonal, communication, presentation and negotiation skills.
  • Must be able to communicate effectively in English both speaking and writing. Strong communication and interpersonal skills with the ability to act as a resource for, provide customer service in a courteous manner to, and work effectively with diverse groups of people at various levels within an organization.
  • Writing skills sufficient to compose and edit a variety of documents using correct spelling, grammar, and punctuation, with the ability to pay close attention to detail and proofread work carefully.

  • Ability to exercise good judgment and discretion in handling confidential materials and matters. Flexibility to work effectively in a changing environment.
  • Ability to adapt to changes in work environment, work assignments, and / or changes in priorities. Skills sufficient to maintain productivity in a fast-paced environment undergoing organizational changes.

  • Proficiency in Microsoft office, Open Office and computer literacy.
  • Pleasant personality & good human relations.
  • Duties and Responsibilities :

  • Receive orders and inquiries from customers.
  • Prepare quotations and send to customers.
  • Represent company to communicate with customers on all matters.
  • Entry orders in ERP Syteline system.
  • Control, expedite and follow up outstanding order.
  • Document filing and storage.
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