Senior Manager Infrastructure DevOps
Liberty Insurance Pte Ltd
Bangkok, TH
5 วันที่แล้ว

Roles & Responsibilities

  • Provide technical leadership to drive adoption of global infrastructure & DevOps standards (technology & process) and enable the market operation effective consumption of public cloud.
  • You will participate as a technical lead, directing and monitoring the market support teams. You will have responsible leading a team to provide IT services to Thailand market

  • Align with all stakeholders †all infrastructure and application teams, security teams, and leads on the GRM E W Public Cloud Delivery team †to ensure the right solutions are being delivered that can be easily consumed.
  • Work with team members globally to implement delivery global or regional solutions.
  • Primary contact of Infrastructure delivery for the Thailand market. Responsible for Incident management, Change management and Demand management.
  • Engaged in all high severity incidents and participant in 5 points analysis and reporting
  • Review Performance, Metrics and SLA’s to ensure they meet acceptable targets, and take necessary action to address root cause where deficiencies exist
  • Contribute to regular sprint planning sessions, quarterly, and annual planning cycles.
  • Drive operational process improvements, make recommendations to improve process efficiency and effectiveness.
  • Support adoption of the cloud services, security services, processes, and tools as part of the CI / CD tool chain.
  • Oversee staff performance and provide significant influence over hiring and termination decisions.
  • Qualifications

  • Bachelor s or Master s degree in technical or business discipline or equivalent experience
  • Generally 9+ years of professional experience, previous management experience preferred
  • Skilled negotiation, collaboration, prioritization, consensus building & influencing skills, facilitation and the adaptability to respond to change quickly.
  • Skilled oral and written communication; presentation skills.
  • Strong team leader and must be proactive. Demonstrate initiative and be a logical thinker.
  • In-depth knowledge of the following : IT concepts, strategies, and methodologies.Architectures and technical standards.
  • Cross functional knowledge in systems, networking, cybersecurityTraditional IT infrastructurePublic cloud services (AWS, MS O365)Agile software development concepts and processes.

    New and emerging technologies.Business function(s), operations, objectives and strategies.

  • Highly developed competency with consultative skills, including the ability to understand customer requirements, making recommendations for design, understanding potential impacts of design requirements.
  • Ability to effectively collaborate with all levels of the organization.
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